Audio Stream Help

Be sure to click on the “LISTEN LIVE” button on our website.

The following is the direct link to our player

If you copy and paste this link into your web browser the stream should play. If it you still cannot get the stream from this link or the “Listen Live” button on our website the information below should be helpful.

If you are experiencing problems and cannot listen to the internet stream, please check the following elements.

QUESTION: I use Internet Explorer and when I launch the player, I see “Connection in progress, backup connection in progress” but it never actually connects.

The problem could lie in the Internet Explorer configurations. There are a few steps to rectify the situation.

Open Internet Explorer click on “Tools” and select “Internet Options” in the drop down menu. A window will open, select the “Advanced” tab. At the bottom you will see “Reset Internet Explorer Settings”, click on “Reset…”. Be aware that by doing this all your cookies, temporary files and add-ons will be deleted and/or disabled. Close Internet Explorer.

Reopen Internet Explorer, you should be redirected to a welcome page. Do NOT turn on automatic Phishing Filter, this is critical, if you do turn it on you need to go back to step 1. Please note that you can be asked if you want to turn on the automatic Phishing Filter at any time during your browsing experience, do NOT turn it on.

Make sure that you have the latest version of Flash Player, you can get it here:

QUESTION: When I log on the player page, it says that I don’t have Flash Player installed on my computer but I do have it.

Try to open it with another internet browser like Firefox to make sure it’s not a problem with your browser configuration.


QUESTION: When I launch the Player, it says that I need to upgrade my version of Flash Player.

You are using an old version of Flash Player, please follow the link below to update Flash Player and it will solve your problem:

QUESTION: I can’t access the stream, all my configurations are up to date including my browser my Flash Player. I can’t connect at all.

Are you listening from home or from the office?

If it’s from the office: You should ask your network administrator if they have blocked the stream URL in the firewall office.

If it’s from home: Are you using any kind of firewall, antivirus or parental control? If yes, try to disabled it and try again, to make sure that it’s not one of theses software that creates the problem.

If you can listen to the stream after you have turn it off, that means that you have to change your settings in order to be able to listen to the stream.

If you cannot use Adobe Flash player or you use an internet radio or other player (like WinAmp) you can enter the address of our MP3 stream below to receive our stream.

To listen to our new stream you need Flash Player which is available at

If you are unable to launch the new stream  after clicking on the listen link, and you receive the following error displayed below, please mouse over the error message and select “Always Allow Pop-ups from This Site”.

Support Department